ExcelPanel charges for the number of orders your panel receives during its billing cycle. Every feature is included in every plan. The important distinction is between the tier your order count reaches and the payment due at renewal.
Your first payment starts a 30-day cycle
A new panel starts with Plan A at $5 for the first 30 days. The cycle runs from the purchase date; it is not tied to the first day of a calendar month. For example, a panel purchased on November 1, 2026 has its next renewal on December 1, 2026, 30 days later.
Other purchase dates follow the same 30-day rule. Use the renewal date shown for your panel when planning payment rather than assuming every calendar month has the same length.
The seven order-volume plans
| Plan | Orders in the cycle | Plan price, USD |
|---|---|---|
| A | 0–700 | $5 |
| B | 701–2,000 | $10 |
| C | 2,001–8,500 | $20 |
| D | 8,501–25,000 | $35 |
| E | 25,001–80,000 | $50 |
| F | 80,001–250,000 | $75 |
| X | 250,001 and above | $100 |
All orders count toward the cycle’s volume, including canceled and failed orders. The tier is based on order count, not the value of customer deposits or your sales revenue. Check the pricing page for the current plan display.
A tier change affects the next renewal
Suppose you pay $5 on November 1. During that 30-day cycle, your panel receives its 701st order and reaches Plan B. The tier changes to B, but there is no additional $10 charge at that moment.
If Plan B is the reached tier for that cycle, you pay $10 at the December 1 renewal to continue into the next cycle. If the count reaches a higher tier before renewal, that higher tier determines the renewal price instead.
The order counter and the renewal payment are different
A new billing cycle starts a new period for counting orders. This does not mean every renewal payment automatically returns to $5. In the example above, the payment due after reaching Plan B is $10.
When reviewing your account, look at the cycle dates, counted orders, current tier and renewal amount together. If a displayed figure seems unexpected, share those details with support so the actual account record can be checked.
Every plan includes the platform features
You do not need a higher order-volume tier just to unlock a listed platform feature. Choose and configure the workflows your business needs, including provider connections, customer pricing and payment options. Individual services and integrations can still have their own configuration or eligibility requirements.
Use the features directory to explore the available controls. A feature being included does not supply a funded provider balance or an approved merchant account.
Budget for the costs outside your platform plan
ExcelPanel has no setup fee and takes no percentage commission on customer deposits or service sales. Your domain, upstream service purchases and payment-processing charges remain separate business costs.
For planning, compare the platform charge with your actual provider costs and effective customer rates. The price sync and loss protection guide explains why a growing order count alone does not establish your margin.
